Education Application Analyst

Why Mayo Clinic Mayo Clinic is top-ranked in more specialties than any other care provider according to U.
S.
News & World Report.
As we work together to put the needs of the patient first, we are also dedicated to our employees, investing in competitive compensation and comprehensive benefit plans – to take care of you and your family, now and in the future.
And with continuing education and advancement opportunities at every turn, you can build a long, successful career with Mayo Clinic.
You’ll thrive in an environment that supports innovation, is committed to ending racism and supporting diversity, equity and inclusion, and provides the resources you need to succeed.
Responsibilities Serves a primary role in the support of software applications and/or modules across the Education Shield.
Understands the business environment and how the use of technology can impact the area.
Provides analysis and support for systems as well as system implementation and integration projects, which require system analysis, design, testing, and implementation.
Maintains knowledge of existing systems including managing releases and application documentation.
Functions as a liaison between business and technical areas during the planning process and provides oversight throughout the project cycle.
Builds credibility and rapport with customers to understand their needs.
Resolves customer problems with software and responds to requested improvements and enhancements.
Research requests to determine scope, size and impact.
Works with customers to elicit requirements through a variety of techniques.
Validates requirement information with stakeholders to ensure completeness, correctness, and clarity.
Validates the developed solution to ensure it satisfies the stated requirements.
Maintains in-depth knowledge of existing systems and certification in vended applications when applicable.
Works with a team to design, develop, or modify applications, via vendor tools or augmented tools developed within Mayo Clinic and are able to validate data integrity of changes introduced.
Performs interface testing to ensure data integrity and flow.
Works on and manages projects of a small to mid-sized level.
Creates test plans and evaluates current plans for improvement.
Monitors relationship and performance of vendor or Mayo Clinic custom application owner to include contract terms and time frame, service level agreements, and rules of engagement.
Guides and advises less experienced Analysts and Education Services Systems Coordinators, and provides orientation and training for new employees.
Maintains knowledge of current and emerging technologies that directly affect enterprise processes.
Maintains awareness of overall enterprise architecture (i.
e.
security, privacy, architecture, and data assurance).
May be required to provide extended days/hours support temporarily, based on the business need.
This position is a combination of remote and onsite support work.
Individual must live within driving distance to the Mayo Clinic Rochester campus.
**Visa sponsorship is not available for this position.
Also, Mayo Clinic DOES NOT participate in the F-1 STEM OPT extension program.
Qualifications Bachelor's Degree and four years’ experience in the Systems (IT/IS) or Education Technology area is required.
Knowledge of basic HTML, SQL, CSS, .
NET, and networking.
Strong analytical, problem solving, and systems analysis skills are required.
Demonstrated ability to function in a self-directed manner in a multi-task environment.
Should possess the ability to interact effectively with customers and understand their needs.
Previous experience as a Workfront Group Administrator is preferred.
Exemption Status Exempt Compensation Detail $75,129.
60 - $112,736.
00 / year Benefits Eligible Yes Schedule Full Time Hours/Pay Period 80 Schedule Details Monday - Friday, normal business hours.
Weekend Schedule May be required to provide extended days/hours support temporarily, based on the business need.
International Assignment No Site Description Just as our reputation has spread beyond our Minnesota roots, so have our locations.
Today, our employees are located at our three major campuses in Phoenix/Scottsdale, Arizona, Jacksonville, Florida, Rochester, Minnesota, and at Mayo Clinic Health System campuses throughout Midwestern communities, and at our international locations.
Each Mayo Clinic location is a special place where our employees thrive in both their work and personal lives.
Learn more about what each unique Mayo Clinic campus has to offer, and where your best fit is.
Affirmative Action and Equal Opportunity Employer As an Affirmative Action and Equal Opportunity Employer Mayo Clinic is committed to creating an inclusive environment that values the diversity of its employees and does not discriminate against any employee or candidate.
Women, minorities, veterans, people from the LGBTQ communities and people with disabilities are strongly encouraged to apply to join our teams.
Reasonable accommodations to access job openings or to apply for a job are available.
Recruiter Ibby Gustamante