Technical Specialist-Operations - Strategy

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News & World Report.
As we work together to put the needs of the patient first, we are also dedicated to our employees, investing in competitive compensation and comprehensive benefit plans – to take care of you and your family, now and in the future.
And with continuing education and advancement opportunities at every turn, you can build a long, successful career with Mayo Clinic.
You’ll thrive in an environment that supports innovation, is committed to ending racism and supporting diversity, equity and inclusion, and provides the resources you need to succeed.
Responsibilities Receives direction from a Manager or Director within the Strategy department.
Works in partnership with leaders and staff across the department to provide technical, data or analyst support to key team and department projects.
The Technical Specialist-Operations plays a crucial role in efficiently managing and coordinating requests through the intake process, receiving and coordinating feedback requests, and tracking operational activities to support Strategy operations managers, directors, and chairs.
Serving as a liaison between operational subject matter experts (SMEs) and customers, the specialist demonstrates initiative, proficiency, and adaptability in carrying out various responsibilities.
Responsibilities include reconciling, processing, gathering, maintaining, analyzing, summarizing, and/or reporting data in operational and reporting systems.
maintaining operational activities such as supporting UKG & Oracle requests and approvals, resource monitoring, day-to-day operational tasks, logistics coordination, documentation creation and special projects.
The specialist identifies roadblocks or barriers to progress and resolves or escalates appropriately and plays a crucial role in ensuring the efficiency and success of the Strategy team.
*This position is a combination of remote and onsite support work.
Individual must live within driving distance to the Mayo Clinic Rochester campus.
**This vacancy is not eligible for sponsorship / we will not sponsor or transfer visas for this position.
During the selection process, you may participate in an OnDemand (pre-recorded) interview that you can complete at your convenience.
During the OnDemand interview, a question will appear on your screen, and you will have time to consider each question before responding.
You will have the opportunity to re-record your answer to each question - Mayo Clinic will only see the final recording.
The complete interview will be reviewed by a Mayo Clinic staff member and you will be notified of next steps.
Qualifications Bachelor’s degree or an associate degree with two years of relevant experience.
Experience must include several of the following areas of expertise: data analytics, computer science, statistics, social science research, operations research, econometrics, systems, word processing, spreadsheets, graphics, databases, report writing, analysis, computer operations, technology support, computer platforms, software, project management, web tools and applications.
Additional Qualifications: Experience with Microsoft suite of products, database design and maintenance, SharePoint, Oracle, UKG, and reporting software.
Requires the ability to analyze quantitative and qualitative data and use various data gathering techniques and software capabilities to create data sets to support information needs, organize survey instruments and responses, and identify ways to present meaningful data for mapping and presentations.
Possess a customer-centric mindset and demonstrate effective and appropriate decision-making, attention to detail and follow-through, and ability to troubleshoot for relevant technology related issues.
Must have an affinity for technology and proficient use of digital resources, multitasking ability, and the capacity to navigate multiple systems simultaneously are essential.
Must possess the ability to inspire trust and confidence and communicate effectively with internal and external audiences.
Strong alignment with Mayo’s core values.
Demonstrates competencies in problem-solving, systems thinking, risk-taking, innovation, communication, navigating ambiguity, driving results, and equity, inclusion, and diversity.
Resilient change agent that thrives in ambiguity.
Comfort working in an empowered fashion with minimal direction and under pressure.
Relationship oriented, high performing individual with a strong balance of EQ and IQ.
Strong executive presence, oral and written communication, presentation skills, and superior interpersonal skills.
Solid organizational and project management skills.
Successful track record to work effectively in a complex, consensus environment that expects and promotes teamwork.
Must demonstrate ability to handle sensitive/confidential/proprietary information.
Exemption Status Exempt Compensation Detail $59,883.
00 - $80,849.
00/ year; Education, experience and tenure may be considered along with internal equity when job offers are extended.
Benefits Eligible Yes Schedule Full Time Hours/Pay Period 80 Schedule Details Monday - Friday, business hours of 8:00 am - 5:00 pm CST Weekend Schedule N/A International Assignment No Site Description Just as our reputation has spread beyond our Minnesota roots, so have our locations.
Today, our employees are located at our three major campuses in Phoenix/Scottsdale, Arizona, Jacksonville, Florida, Rochester, Minnesota, and at Mayo Clinic Health System campuses throughout Midwestern communities, and at our international locations.
Each Mayo Clinic location is a special place where our employees thrive in both their work and personal lives.
Learn more about what each unique Mayo Clinic campus has to offer, and where your best fit is.
Affirmative Action and Equal Opportunity Employer As an Affirmative Action and Equal Opportunity Employer Mayo Clinic is committed to creating an inclusive environment that values the diversity of its employees and does not discriminate against any employee or candidate.
Women, minorities, veterans, people from the LGBTQ communities and people with disabilities are strongly encouraged to apply to join our teams.
Reasonable accommodations to access job openings or to apply for a job are available.
Recruiter Oneida Her